“As we specialise in outsourcing call centre solutions, it was essential that we chose the right calls and lines provider for Stellar. We also needed to work with a company who understood our business and customers, and how we needed to keep up-to-date with the latest technological developments in the communications industry.“Working with a dedicated account manager has been invaluable for us; we always know who to contact with queries or problems and he is excellent at chasing things up for us and getting back to us to resolve issues efficiently.
“We help our clients to interact positively with their customers and we are able to do this thanks to solutions offered to us by Nexus.”
Darren Mackie, Stellar
“It gave us a real peace of mind that they were right on our doorstep and that they offered a personal service not often seen in telecoms operations, where call centres and answer machine messages are often the norm.”
Stephen Threlfall, IT Manager of Arena Group
“Nexus enable us to have everything under one roof in regards to our telecommunication services. We have one point of contact for all of our services which makes it easier for us to get in touch if we have any queries or problems and Nexus have enabled us to save money compared to our previous suppliers. We would definitely recommend working with Nexus to other businesses for their customer service and proactive approach.”
Adrian Prosser, Five Talents