Case Studies

Company:

Product Used:

Wholesale Line Rental.

Issues:

No awareness of ceased lines or un-used services.

Solution:

nexus run pro-active, spontaneous BT Health checks. BT Health checks are instigated by nexus from the commencement of the contract.

Result:

Massive Savings - due to the discovery of ceased lines and unused services, nexus have saved Just Car Clinic in the excess of £14,000 per annum.
 

Company:

Product Used:

Wholesale Line Rental.

Issues:

Expansion of company, increased three-fold.

Solution:

Liaise with network to take over line rentals.

Result:

1. One Bill and one point of contact. 2. Low line rental. 3. Reduced Call costs.
 

Company:

Product Used:

Non-geographic-numbers.

Issues:

Virgin Cars have a call centre which receives inbound call enquires about advertised offers, in addition to this service Virgin Cars also need to make outbound calls.

Solution:

All inbound calls are directed through nexus 0870 numbers and delivered accordingly.

Result:

The traffic generated by the adverts and resultant inbound phone calls creates a monthly revenue that is equal to the companies outbound call charges (also operated by nexus), meaning their telecommunication costs are absolutely neutral, and in some cases they can be cost positive.
 

Testimonials

"nexus have implemented a cost reducing tier solution which has drastically reduced our fixed line charges. Service and support has been excellent. They provide helpful, flexible and responsive service." - Malcolm Maughan,  ITC Manager , Dixon Motors Plc..
 
"We have dealt with nexus for two years now and we are extremely happy with the commercial relationship we have built up. They have helped us conceive, implement and manage our very own complex public payphone operation." - Nigel Styne,  Director , Infolines UK.
 


*URGENT* Delay in Ofcom Legislation - at last weeks Ofcom Number Translation Service Forum the telecoms industry was informed about the following. Ofcom has announced a delay in the implementation of the 0870 regulations due to concerns about pre-call announcements. The 1st February, 2008 is therefore not applicable, no firm date has been set.

*URGENT* Ofcom has also announced a delay in the implementation of the 0871 regulations until the Summer 2008, due to the late submission of the PhonepayPlus (ICSTIS) Statement. The 1st February, 2008 is therefore not applicable, but no firm date has yet been set.

*October 2007* The latest figures from Ofcom show broadband connections in the UK passing the 14 million mark in Q2. According to Ofcom's latest telecoms market report, broadband connections totaled 14,365,000 at the end of the quarter, almost 3 million more compared with Q2 of 2006.

*1st June 2007* Ofcom have ordered that from September this year calls to personal numbers which start with the digits 070, must hear a warning regarding the calls cost for free, before connecting if the call will cost more than 20pence.

*4th May 2007* Communications resellers targeting the SoHo market are to hit the jackpot if new

Please contact our friendly team on 08701 22 33 23